Valentina Kaftan

In any case, if the fabric is not available in the market, we will offer you an alternative that is near/the same as the fabric, it may be in a different color.

Any modification of the design and style will be chargeable.

The refund and exchange on customized orders will be null and void, once defects in the order kindly send us a notice within 2-3 days and we will address the issue, thus the ready-to-wear dresses refund and exchange are applied.

We offer one-time alteration only, any other services will be at a certain cost.

Please ensure that the items are in their original form, unworn, with no damage, tags, and packaging are still intact. We ask for your cooperation as we have to maintain the quality and image of our products.